We do our very best to get things right first time, but inevitably sometimes we do get it wrong - we are human after all!
If you are unhappy about any aspect of our products, we encourage you to contact us and we will do our very best to help. Send our Customer Support team an email at support@cakesmiths.com.
When contacting us about the quality of a product, please make sure you provide us with pictures and the best before date of the affected products.